FAQs
Find the product, tap Add to Cart or Buy Now, check your delivery address, choose a payment mode (Online, Cash on Delivery or Wallet) and confirm. You will get a confirmation notification right away.
UPI, debit/credit cards, net banking and wallets through Razorpay, plus Cash on Delivery on eligible orders. Paying online may give you an extra discount, shown at checkout.
Most orders are delivered within the dates shown on the product page and at checkout, usually 5–7 days. Enter your pincode on the home screen to check delivery to your area.
Open Orders in the app. Each order shows its status: placed, shipped, out for delivery and delivered. You also get notifications at every step.
Yes, before it is shipped. Open the order, tap Need help with this order and ask us to cancel, or call us. Prepaid orders are refunded to the original payment method within 5–7 business days.
Tell us within 7 days of delivery through Help & Support with photos. We will replace it or refund you. See the Refund & Return Policy for details.
Yes. Every order has a downloadable invoice. Business buyers can add their GSTIN at checkout to claim input tax credit.
Yes. We source directly from brands and authorised distributors, and manufacturer warranties apply where stated.
Open Account › Help & Support in the app to chat with our team, or call the number on the Contact page.